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General sales conditions

Prices

Prices are in Euros, with VAT. Carriage free in France from 24 bottles to a single destination. 
Contribution of 20.00€ as shipping for each order or shipment of less than 24 bottles. 
For shipment abroad, please contact us.
This price-list cancels and supersedes all previous. It is valid until 09.30.2015

Discount

  • 2% from 60 bottles
  • 3% from 120 bottles
  • 5% from 240 bottles.

We no longer accept good transport reserved to SNCF agents.

PAYMENT CONDITIONS

At receipt of invoice, net. Payment at ordering: 2% discount. Any first order must be accompanied by a deposit of 50%.
You can choose your payment method:

  • By credit card: call us at phone number +33(0)389229125.
  • By bank transfer: IBAN: FR7611899001020005034334589 - BIC: CMCIFR2A

An invoice resuming the different elements of your order is sent to you in the days after shipping.

GUARANTEES

The sales are managed directly by the house WUNSCH & MANN. We undertake not to disclose the information collected to anyone outside of our company. You have a right to access, modify, rectify and delete data concerning you (art. 34 of the law "Informatics and Freedoms"). To do so, send your request to wunsch-mann@wanadoo.fr

LITIGATIONS 

All shipments are made directly from our cellar in Wettolsheim. All our bottles are 75cl, unless otherwise stated. Our shipments are packed in special packages for expedition, very resistant. However, in spite of the care we take in our packaging, our product can be presented to you damaged or unpacked. Therefore perform the usual checks and control the status of your order in presence of the delivery-man and before signature, made reserves on the carrier's receipt and yours. In the case of great damage, confirm them in writing by registered letter within 48 hours to the carrier and send us a copy of the documents. For small claims, please contact our shipping department who will tell you what to do.
By signing the receipt without any mention of specific reserves, you agree to having received the goods in good condition and all claims for damaged product cannot be taken into account.

PRESENTATION OF THE PRODUCTS

The characteristics of the products proposed for sale are described on WUNSCH & MANN’s website. The photographs do not go in the contractual scope. The responsibility of WUNSCH & MANN cannot be committed if errors were introduced.

DELIVERIES

Delivery times are provided for information only. 10 days after receipt of your order, except difficult time.

OFFERS

Our offers are without obligation; when one or another quality is out of stock, we reserve us the right to substitute it by a similar quality, and at the nearest price. 
We can make shipments to your relatives or friends. Thank you to join your greeting card that will accompany the package.

COOLING-OFF PERIOD, MONEY-BACK GUARANTEE

The customer has a period of seven days to exercise his right of recantation without any reasons or pay penalties, except, where applicable, the cost of return.
In all cases, Wunsch & Mann accept the return of the wines within 7 days after delivery, and will reimburse as soon as possible.
For questions, contact our Customer Service from 8:00 to 12:00 and from 13:30 to 18:30 from Monday to Friday and Saturday from 9:00 to 12:00 and 14:00 to 18:00 at phone number +33(0)3.89.22.91.25 or by e-mail: wunsch-mann@wanadoo.fr

TITLE RETENTION CLAUSE

WUNSCH & MANN reserves property of the goods supplied until full payment of sales, in accordance with the terms of the law (law of 12/05/1980 and 25/01/1985) relating to the title retention.

PROTECTION OF MINORS

In accordance with the Article L.3342-1 of the Code of Public Health which states that the sale of alcohol to minors under sixteen (16) years is prohibited, the buyer agrees, by filling the purchase order, to be sixteen (16) years of age on the date of the order.

JURISDICTION

These general conditions of sale are subject to the application of French law. The court of justice in Colmar (68) is alone competent for any litigation arising from the application of these general conditions of sale.

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